Customer Service Intern
120-150/天
Customer Service Intern 120-150/天
清远
本科
4天/周
4个月
发布于 12月13日
职位描述
Internship Period: 2024/12-2025/4 Job Summary: The International Customer Service representative is responsible for providing excellent customer service and support to our international clients. This includes handling customer inquiries, order processing, managing SQ (Supplier Quality) inquiries and quotations, as well as coordinating product testing. The successful candidate will have strong communication skills, particularly in English, attention to detail, and the ability to work effectively in a fast-paced, multicultural environment. Responsibilities:  Customer Reception: Greet and assist international customers via various communication channels (phone, email, chat, etc.). Factory introduction and Product introduction. Respond promptly and professionally to customer inquiries, providing accurate information and resolving any issues or concerns.  Order Processing: Process and manage international customer orders, ensuring accuracy and timely delivery. Collaborate with internal departments (such as sales, logistics, and inventory) to ensure smooth order fulfillment.  SQ Inquiry and Quotation: Handle supplier quality (SQ) inquiries from international customers. Prepare and provide accurate quotations for international customers.  Product Testing: Coordinate product testing requirements for international customers, liaising with internal departments and internal testing facilities. Requirements: 1. Bachelor's degree in English or related field is preferred. 2. Good oral and written English is mandatory; additional language skills are highly desirable. 3. Proven experience in customer service or a related role, preferably in an international setting. 4. Excellent verbal and written communication skills, with the ability to effectively communicate with diverse international customers and colleagues. 5. Strong interpersonal skills and ability to work effectively in a multicultural environment. 6. Detail-oriented with excellent organizational and
工作地址
广东省/清远市/佛冈县 龙山镇府前路267号
蒋女士本周活跃
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蒋女士 - 招聘主管

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公司信息
江森自控(中国)投资有限公司
100-499人
江森自控(中国)投资有限公司成立于2010年11月11日,注册地位于上海市长宁区福泉北路518号11座1C103室,法定代表人为VISAL LENG。经营范围包括(一)在汽车零部件、汽车用电池和其他国家允许外商投资的领域依法进行投资;(二)受公司或公司的母公司所投资企业的书面委托(经董事会一致通过),向其提供下列服务:1、协助或代理其所投资的企业从国内外采购该企业自用的机器设备、办公设备和生产所需的原材料、元器件、零部件和在国内外销售其所投资企业生产的产品,并提供售后服务;2、在外汇管理部门的同意和监督下,在其所投资企业之间平衡外汇;3、为其所投资企业提供产品生产、销售和市场开发过程中的技术支持、员工培训、企业内部人事管理等服务;4、协助其所投资企业寻求贷款及提供担保;(三)在中国境内设立科研开发中心或部门,从事新产品及高新技术的研究开发,转让其研究开发成果,并提供相应的技术服务;(四)为其投资者提供咨询服务,为其关联公司提供与其投资有关的市场信息、投资政策等咨询服务;(五)承接其母公司和关联公司的服务外包业务;(六)从事汽车零部件、汽车用电池及其零部件的批发、进出口、佣金代理(拍卖除外),并提供相关配套服务(以上商品进出口不涉及国营贸易、进出口配额许可证、出口配额招标、出口许可证等专项管理的商品)。 【依法须经批准的项目,经相关部门批准后方可开展经营活动】江森自控(中国)投资有限公司对外投资2家公司,具有1处分支机构。
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