Primary Duties
• Monitor customer orders and download the orders from customer’s system.
• Upload the customer orders in OMS system with confirmed order details.
• Coordinate between the customers and dealers through WeChat to ensure products delivered to customers on time.
• Follow up the process and system maintenance with local dealers and customer’s customer service team if there’s return orders.
• Monitor and ensure data accuracy in OMS system same as actual status.
• Consolidate the order details and maintain the updated data in daily report every day.
• Download and review the whole month orders from customer’s and OMS systems during the billing period every month.
• Consolidate the monthly order report and confirm the order quantity with Sales and Finance team.
• Create sales orders in QAD system and follow up with related teams to complete the orders successfully.
• Ad hoc data needs support.
Requirements
• At least 3 days per week, last for 6 months
• Communication and Coordination capability
• Working Knowledge of MS Office (Excel testing)
• Basic English Skills (oral/written)
• Confidentiality
• Willingness to work independently